Duniya Zamana Pvt Ltd.

Refund Policy

Duniya Zamana Pvt. Ltd. Refund Policy

1. General Policy

At Duniya Zamana Pvt. Ltd., we strive to provide the best travel experiences. However, we understand that plans can change. This policy outlines the circumstances under which refunds are provided and the procedure for requesting a refund.

2. Booking Cancellation by Customer

  • Flights: Refunds for flight cancellations are subject to the airline’s refund policy. Please check the airline’s specific terms for cancellation fees and refundable amounts.
  • Hotels: Hotel bookings may have different cancellation policies. Refunds will be processed according to the hotel’s cancellation terms. Some bookings may be non-refundable.
  • Tour Packages: Cancellations made:
    • More than 30 days before the departure date: Full refund minus a processing fee of 10%.
    • 15-30 days before the departure date: 50% refund of the total package cost.
    • Less than 15 days before the departure date: No refund.

3. Booking Cancellation by Duniya Zamana Pvt. Ltd.

If the agency cancels the booking due to unforeseen circumstances:

  • A full refund will be provided.
  • Customers will be offered an alternative travel arrangement of equal or greater value.

4. Non-Refundable Services

Certain services may be non-refundable, including but not limited to:

  • Non-refundable flight tickets.
  • Special promotional packages.
  • Certain hotel bookings.

5. Procedure for Refunds

To request a refund, please follow these steps:

  1. Contact our customer service team via email at support@duniyazamana.com or call us at [Phone Number].
  2. Provide your booking reference number and the reason for the cancellation.
  3. Our team will review your request and confirm the applicable refund amount.
  4. Approved refunds will be processed within 14 business days.

6. Partial Refunds

In cases where only a part of the booking is canceled, a partial refund will be calculated based on the services not utilized.

7. Force Majeure

No refunds will be given for cancellations due to force majeure events such as natural disasters, acts of terrorism, or government restrictions.

8. Changes to This Policy

Duniya Zamana Pvt. Ltd. reserves the right to update or modify this refund policy at any time. Customers will be notified of any significant changes.

9. Contact Us

For any questions regarding our refund policy,. Please contact Us. .

Booking non Refundable type refund policyChatGPT

Duniya Zamana Pvt. Ltd. Non-Refundable Booking Policy

1. General Policy

At Duniya Zamana Pvt. Ltd., certain bookings are classified as non-refundable. This policy outlines the terms and conditions for non-refundable bookings and provides clarity on what to expect.

2. Definition of Non-Refundable Bookings

Non-refundable bookings are travel arrangements that do not qualify for a refund upon cancellation or modification. These typically include:

  • Special promotional offers.
  • Discounted flight tickets.
  • Certain hotel reservations.
  • Select tour packages.

3. Booking Cancellation by Customer

  • Flights: Non-refundable flight tickets cannot be canceled for a refund. Any changes may incur additional charges and are subject to airline policies.
  • Hotels: Non-refundable hotel bookings cannot be canceled for a refund. Date changes may not be allowed or could incur additional fees.
  • Tour Packages: Non-refundable tour packages cannot be canceled for a refund. Changes are generally not permitted.

4. Booking Cancellation by Duniya Zamana Pvt. Ltd.

If the agency cancels a non-refundable booking due to unforeseen circumstances, we will provide:

  • An alternative travel arrangement of equal ( Extra Charges Might be Apply ).
  • A travel credit for future bookings.
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